At Derme Home, we strive to provide a seamless and secure payment experience for our valued customers. Please review our payment policy to understand the terms and conditions regarding payments for your purchases.
- Accepted Payment Methods: We accept the following payment methods for online purchases:
- Credit and debit cards (Visa, Mastercard, American Express, Discover)
- Digital wallets (Apple Pay, Google Pay)
- Payment Process:
- When placing an order, the total amount due, including taxes, shipping fees, and any applicable discounts, will be displayed.
- Payments are processed immediately upon order placement to initiate the fulfillment process.
- Secure Transactions:
- Your financial security is of utmost importance to us. We use industry-standard encryption protocols to protect your payment information.
- We do not store or have access to your complete credit card or payment details. All transactions are securely processed through our trusted payment gateway partners.
- Order Confirmation:
- Upon successful payment, you will receive an order confirmation email with details of your purchase and payment.
- If you do not receive an order confirmation email, please check your spam folder or contact our customer support for assistance.
- Sales Tax:
- Sales tax will be applied to orders based on the applicable tax regulations of your shipping address.
- Refunds and Returns:
- For information regarding refunds and returns, please refer to our dedicated Refund and Return Policy page.
- Fraud Prevention:
- We maintain strict anti-fraud measures to protect against unauthorized transactions. In certain cases, we may request additional verification or documentation to ensure the security of both parties involved.
- Compliance with E-commerce Rules and Regulations:
- Our payment policy adheres to all relevant e-commerce rules and regulations, including but not limited to consumer protection laws, data privacy regulations, and PCI-DSS (Payment Card Industry Data Security Standard) compliance.
If you have any questions or concerns regarding our payment policy, please contact our customer support team for assistance. We are here to help you have a smooth and secure shopping experience.
Customer Support Ticket: 24/7
Address: Palm Beach, Florida 33411, United States